Export to the UK: sales and logistics support

Export to the UK: an external export department for manufacturers

A pilot line for companies with a good product and spare capacity but no salesperson for the British market. We prepare the English offer, reach buyers and close the logistics with customs clearance.

What does OTSL export support for the UK involve?

We act as a manufacturer's external export department: we assess the product's chances, prepare an English offer and a price list with the real delivered cost, research potential buyers in the United Kingdom, lead the first sales conversations and organise transport plus customs clearance on both sides.

Who this is for

Manufacturers with a competitive product and spare capacity who want to sell to the United Kingdom but have no UK salesperson, no English materials and no post-Brexit customs experience. The best fit are sectors we know from our routes and warehouses: shopfitting and commercial fit-out, contract furniture and furniture components, joinery, steel structures and contract manufacturing.

What we take on

Preparing the English offer and presentation, a DAP or DDP price list with transport and duty calculated in (British buyers do not want to touch customs), a list of potential buyers, first contact and conversations in English, transport, customs clearance on the Polish and the British side, and the Milton Keynes warehouse when you need stock close to customers.

Ground rules we agree at the start

This is a pilot, so we are direct: we do not guarantee a number of contracts and we do not take every product. Before we commit, we assess the price after logistics and duty, certificates and the competition on the shelf. A simple agreement describes the scope, the pilot period, the process fee and the commission on completed sales. If the product has no chance in the UK, we say so after the analysis, not after a year of fees.

Why OTSL

We have worked the Poland-UK route since 2011, run our own customs agencies in Poland and the UK and a Milton Keynes warehouse open 24/7. The UK imports 20.6 billion GBP of goods and services from Poland a year (DBT data, four quarters to the end of 2025). Most companies fail not on the product but on logistics: EXW price lists, unanswered English enquiries and underestimated delivery costs. We close that gap better than a marketing agency, because we haul and clear these goods every day.

We cover the whole chain: from customs to returns

Entering the UK market is not one transport but a chain: documents, border, warehouse, deliveries and returns. Every link sits with one operational contact, 24/7.

How we launch your export, step by step

Product assessment

We check whether the product stands a chance: price after logistics and duty, certificates (UKCA/CE), competition, the realistic buyer profile.

Market entry preparation

English offer, presentation, DAP/DDP price list, answers to typical buyer questions and an enquiry-handling procedure.

Buyer research

We build a list of wholesalers, distributors and buyers matched to the product, reaching the decision-makers.

First conversations

We make contact in English, handle enquiries and samples, and report progress at an agreed rhythm.

Fulfilment and logistics

When an order lands, we organise transport, clearance on both sides and delivery, with the Milton Keynes warehouse if needed.

Frequently asked questions

Do you guarantee winning customers?

No, and we would be wary of anyone who promises that. We guarantee an agreed scope of work: the offer, the buyer list, the conversations we run and the reporting. Purchasing decisions belong to the buyers.

How much does export support cost?

Pricing is individual and depends on the sector and scope. The model combines a fee for running the process with a commission on completed sales; transport and customs are priced like regular orders.

Do you take every product?

No. We start with a product and price assessment. If there is no margin left after logistics and duty, or the market is locked up, we advise against entering instead of selling hope.

I already have UK buyers. Can you take just the logistics?

Yes. Transport, customs clearance and the Milton Keynes warehouse work independently of sales support, exactly as for other OTSL clients.

How long does the pilot run?

We usually agree the first 90 days: assessment, materials, the buyer list and first conversations. After the pilot we decide together about continuing, based on the report, not promises.

What do I need for a first export to the UK?

An EORI number, an invoice and packing list with correct tariff codes, and the consignee details. The rest, including declarations on both sides, we run for you.

Who declares the goods on the UK side?

We arrange the UK import declaration, including through our own customs handling, so the truck does not wait at the border and the goods are released without hold-ups.