A ferry booking reserves space for a vehicle on a specific crossing, for example Dunkirk-Dover. On the lane to the UK a booking alone is not enough: it must be synchronised with customs and the GMR, otherwise the driver cannot board or gets stuck at the border. At OTSL we reserve crossings as part of the whole transport.
Why the crossing is a bottleneck
- Space at popular times can be limited, especially in peak season.
- Missing a booked crossing means waiting for the next one.
- Customs that is not ready can void even a paid booking.
How we tie the booking to customs
For us the crossing, customs and transport are one process, not three separate orders. First we settle the GB import documents and prepare the GMR, then we pick a crossing that gets the driver there with margin. We have our own customs agencies in Poland and the UK, so we do not send the client to three different companies and we make sure the parts fit together.
What it gives the client
Less risk that goods get stuck just before the border, and one contact who knows the status at every stage. When the deadline is tight, we plan with a buffer and say plainly what needs to be ready earlier. We treat the client goods as our own.
See ferry booking, customs clearance and transport to the United Kingdom.