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Services

Customs clearance

Own customs agencies in PL and the UK. GB/EU/CH/NO.

Customs clearance at OTSL is full import and export handling built into the transport plan, not a separate problem at the end of the route. We run our own customs agencies in Poland and the United Kingdom, prepare and supervise the documents, and lodge the safety declarations before the truck reaches the border. The service is for companies moving goods outside the EU, most often on the Poland-UK, Switzerland and Norway lanes.

Customs clearance is the coordination of customs declarations, documents and safety filings on both sides of the border so a load crosses without delay and without double-charged duty or VAT.

Scope

  • Export and import clearance: GB, EU, Switzerland, Norway
  • Export declaration and EAD (EX message), with proof of exit
  • T1/T2 transit: opening, discharge and guarantee
  • ENS safety declaration (ICS2 for the EU) lodged before goods arrive
  • UK border handling: GVMS, GMR reference, ELO/EIDR readiness
  • Preference and origin: EUR.1, statement on origin, commercial invoice and packing list
  • Regime 42 imports with deferred VAT, and the EORI number
  • Tariff code (CN/HS) check and screening for licences or SPS/BTOM controls

How we do it

We plan the clearance together with the transport order. Before the truck moves we confirm who the exporter and importer are, which Incoterms apply and on which side of the border the customs debt arises. We gather the commercial invoice, packing list, origin data and tariff code, because an error in these details only surfaces at the border, when it is already too late.

Then we lodge the export declaration (EAD), open transit where needed and prepare the safety declaration within the required time. The EU rules are published by the European Commission (europa.eu), the UK rules by the government on GOV.UK. On UK jobs, as carrier we generate the GMR in GVMS, but the GB import documents must come from the British side. Throughout, one person owns the case and can see the status on both sides.

Limits of the service (what it does not cover / what to know)

We do not invent data on the client behalf. The tariff code, value and origin are declared by whoever holds the contract and the invoice; we check consistency and warn about risk. We are not a tax adviser and do not settle import VAT for the client. Mistakes carry the cost: wrong classification means extra duty and a correction, a late ENS can hold the truck at the border, a missing EORI or a VAT error blocks clearance, and an undischarged T1 transit triggers the guarantee and risks duty and VAT on the full value. That is why we close the paperwork before departure, not afterwards.

See also

We run this service end to end: from the truck arriving, through the paperwork, to unloading at the consignee. You talk to one account manager. They own the whole route and hold the deadline, even when the plan changes.

How we run it

  1. 01

    We gather the declaration data

    Invoice, packing list, tariff codes and EORI, so the declaration is complete first time.

  2. 02

    We clear both sides

    Export in the country of departure and import on arrival, timed so the truck doesn't wait at the border.

  3. 03

    We secure release and papers

    Exit confirmation, VAT and duty settlement and a full document set for the archive.

Frequently asked questions

When is it best to include customs clearance in the transport?
Right away, at the transport planning stage, not as a separate problem at the end. At OTSL clearance is part of the transport plan: we prepare and supervise the import and export documents in parallel with organising the carriage. Thanks to our own customs agencies in Poland and the UK, we avoid passing the client between the carrier and a customs agency.
Which clearance directions do you handle?
At OTSL, we handle clearances to the United Kingdom, within the European Union, to Switzerland and Norway. We prepare documents such as T1 (customs transit document), EX/EAD, EUR.1 and certificates of origin, and for flows to the UK the ELO/ENS readiness and procedure 42. We match the scope of documents to the specific route, the cargo and the customs status of the goods.
Who provides the import documents for a delivery to GB?
On orders to the United Kingdom we, as the carrier, prepare the GMR (Goods Movement Reference, required at the UK border), but the GB import documents are provided by the sender or the client. This is an important division of duties: without the GB import documents the clearance cannot be completed. We agree it at the start of the order, so that no element is missing at the border and no standstill occurs.
Which customs documents do you prepare?
At OTSL, we prepare and supervise import and export documents, including T1, EX/EAD, EUR.1 and certificates of origin, and for flows to the UK the ELO/ENS readiness and procedure 42. The choice of documents depends on the route, the type of goods and the customs status. If you are unsure which set is needed, we use customs advisory before departure.

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