OTSL does not trade loads on freight exchanges. We run every order individually, under the constant control of a forwarder, from acceptance to delivery. It is a deliberate choice of model: we prefer to know who really carries the goods rather than hand them to an anonymous carrier from an exchange and lose control over quality.
How the exchange model works
- A broker posts or takes an order on an exchange and sells it on.
- The goods are carried by a carrier the broker often sees for the first time.
- Control over quality and communication gets blurred across the links.
Why we choose a different model
When responsibility is scattered, a problem starts the passing of blame, and the client is left alone with it. We keep the order under one control, so we know who carries it, on what equipment and at what stage the delivery is. That is the basis of the principle control, detail, speed and the reason we can treat the client goods as our own.
What it gives the client
Predictability and one responsible contact instead of a chain of brokers. Less risk that goods end up with a random carrier, and real quality control. It costs more effort on our side, but that is exactly what we are responsible for.
See services, how forwarding works and contact.
