Customs advisory, how to avoid costly mistakes

Knowledge base

Customs advisory, how to avoid costly mistakes

Most problems at the border come from mistakes made earlier, at the desk. How customs advice up front protects against duty, penalty and a hold.

Customs advisory is support in preparing clearance correctly before the goods move: tariff classification, origin, choice of procedure and documents. Most costly problems at the border stem from mistakes made earlier. At OTSL customs advice is part of the service, because we have our own customs agencies in Poland and the UK.

The most common costly mistakes

  • Wrong tariff classification, so wrong duty and a correction risk.
  • Unclear goods origin and loss of a customs preference.
  • Incomplete documents that stop the goods at the border.
  • The wrong procedure, for example no transit where it was needed.
Tariff classification is assigning goods the correct code in the customs tariff. The duty rate, requirements and restrictions depend on it. An error in the code can change the cost and legality of clearance.

Why it is better to ask early

Fixing a mistake after the fact costs more than asking a question up front: corrections, interest, sometimes a penalty and lost time are added. Customs advice at the planning stage lets you pick the code, origin and procedure so clearance goes smoothly and the cost is known in advance.

How we work

We have our own customs agencies, so advice and clearance are one process, not a referral to an outside company. We ask for the details up front and say plainly what to prepare. We confirm the specific rulings for your goods individually.

See customs advisory, customs clearance and T1, EUR.1 and certificate of origin.

Frequently asked questions

What is tariff classification?
Assigning goods the correct code in the customs tariff. The duty rate, requirements and restrictions depend on it, so an error in the code can change the cost of clearance.
Why ask about duty before shipping?
Because fixing a mistake after the fact costs more: corrections, interest, sometimes a penalty and lost time. Advice up front lets you know the cost in advance.
Is customs advisory a separate company?
No. We have our own customs agencies, so advice and clearance are one process for us, not a referral of the client to an outside party.

Need transport or customs clearance?

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