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Services

Customs advisory

How to avoid costly clearance mistakes.

Customs advisory at OTSL supports your company before and during clearance: we choose the right procedure, verify the tariff classification, assemble the documents and settle who supplies what. The service is for importers and exporters moving goods on GB, EU, Swiss and Norwegian routes who want to avoid surcharges and hold-ups at the border.

Customs advisory is the substantive preparation of a clearance: choosing the procedure and verifying the tariff code and documents, so the declaration goes through without corrections or costly mistakes.

What it covers

  • Verifying the tariff classification (HS/CN code) before clearance, because it drives the duty rate and the list of licences
  • Choosing the customs procedure: standard import, T1/T2 transit, regime 42, customs warehousing, temporary admission
  • Assembling documents: commercial invoice, packing list, EUR.1, certificate of origin, EX/EAD
  • Checking the Incoterms and establishing who pays duty and import VAT
  • Verifying the EORI number and the importer's VAT settlement
  • Preparing for border inspection and profiling to limit the risk of a standstill
  • Aligning the declaration data with the customs agency that files it

How we do it

We start from the goods and the route. We establish the tariff code and check it in the EU TARIC tariff (available at europa.eu) and in the Harmonized System (HS) of the World Customs Organization. Changing a single digit can change the duty rate and the required licences, so we confirm the code before the goods move.

Next we match the procedure to the purpose of the shipment. Import with release for free circulation, T1 transit, regime 42 with deferred VAT or customs warehousing are different paths with different costs and obligations. For the chosen procedure we assemble the documents and state who supplies them: consignor, consignee or agency.

Finally we organise the flow of data into the declaration and prepare the shipment in case of examination. The clearance itself is filed by a customs agency, and we make sure the data is consistent and complete before the declaration enters the system.

Limits of the service (what it does NOT cover / what to know)

We do not replace the customs agency that files the declaration, nor do we issue binding tariff rulings, which sit with the customs authorities. Responsibility for the truth of the data on the goods and their origin rests with the importer or exporter. The client carries the cost: a wrong tariff code ends in a duty and VAT surcharge, an un-discharged T1 transit triggers the guarantee, and a missing EUR.1 or wrong origin means full duty instead of a preference. That is why we verify documents before clearance, not after a stop at the border.

See also

We run this service end to end: from the truck arriving, through the paperwork, to unloading at the consignee. You talk to one account manager. They own the whole route and hold the deadline, even when the plan changes.

How we run it

  1. 01

    We analyse your case

    Lane, goods and delivery model decide the codes, procedures and real costs.

  2. 02

    We point to the procedure

    The right tariff code, customs procedure and required permits, before the goods move.

  3. 03

    We stay on call

    Support for an unusual declaration, an inspection or a change in the rules.

Frequently asked questions

What does OTSL customs advisory help with?
It helps you get through procedures without costly mistakes: we choose the right procedure, complete the documents and explain who provides what. We rely on real practice of clearances to the United Kingdom, within the European Union, to Switzerland and Norway. We also prepare for inspections, so as to avoid standstills at the border or in a terminal.
How do you choose the right customs procedure?
At OTSL, we analyse the route, the type of goods and the purpose of the carriage, and then indicate the procedure that fits it, for example procedure 42 or T1 transit. A wrong choice of procedure is the most common source of extra costs and standstills. That is why we make the decision before departure, based on real clearance practice, not at the border.
Which documents do you help complete?
At OTSL, we help prepare the full customs documentation and the customs and tax settlements, including EUR.1, the certificate of origin and EX/EAD. We also explain which documents the client provides and which we do. The point is that the set is ready before departure, not compiled in a rush when the vehicle already stands at clearance.
How do you prepare for a customs inspection?
At OTSL, we check the complete set of documents and the compliance with the chosen procedure, so that no element is missing during the inspection. This way we limit the risk of a standstill at the border or in a terminal. We base the substance on real clearance practice and on official rules, for example the British guidance published on GOV.UK for traffic to the United Kingdom.

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