Knowledge base

Amazon FBA UK deliveries, labels, booking, requirements

What to prepare so your delivery to an Amazon UK warehouse is accepted without delays: labels, slot booking and customs.

An Amazon FBA UK delivery requires compliance with warehouse rules: correct labels, a delivery-window booking and proper pallet marking, plus post-Brexit GB import clearance. Labelling or booking errors are the most common reason for a rejected delivery.

Checklist

Labels and marking to Amazon requirements.
Delivery-window booking.
GB import clearance and the GMR.

OTSL combines transport, customs and compliance. See Amazon UK deliveries.

Related service: Customs

Frequently asked questions

What happens if pallets do not meet Amazon marking requirements?

The warehouse can refuse the delivery. Labelling and marking errors are, next to a bad booking, the most common reason for rejection. The goods go back or wait for a new delivery window, and the sender bears the cost of extra transport and standing time. That is why label compliance with Amazon requirements is checked before loading.

Does a delivery to an Amazon warehouse in the UK require customs clearance?

Yes. After Brexit, goods from Poland go through GB import clearance before they reach the Amazon warehouse, and a GMR number is needed for the crossing. Clearance is planned so it does not clash with the booked delivery window. OTSL combines transport, customs and warehouse compliance in one order.

What is a delivery-window booking in Amazon FBA?

It is the reservation of a specific time in which the Amazon warehouse will accept your truck. A delivery without a booking or outside the reserved window can be rejected, just like a shipment with wrong labels. The window is booked in advance, and transport and customs are planned around its date, not the other way round.

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