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Services

Amazon UK deliveries

FBA/FBM: labels, booking slots, warehouse rules.

Amazon UK deliveries (FBA and FBM) are the organised transport of goods from Poland and Europe into Amazon fulfilment centres in the United Kingdom, together with post-Brexit customs, slot booking, labels and pallet prep for acceptance. The service is for e-commerce sellers who want to replenish their Amazon stock without the risk of a truck being turned away at the dock.

An Amazon FBA delivery is transport of goods against a specific, booked delivery slot at an Amazon fulfilment centre, with marking and palletisation that meet Seller Central requirements, so the shipment is accepted and credited to the seller account.

What it covers

  • Transport from Poland and Europe to UK FBA centres (full loads FTL and groupage LTL).
  • Delivery window booking against the shipment ID and delivery reference from Seller Central.
  • Export clearance in the EU and import clearance in the UK under GOV.UK rules, with a GB EORI number.
  • Preparing and checking labels: FNSKU on units, carton labels, pallet labels and the shipment ID.
  • Palletisation to Amazon requirements: height, wrapping, stability, no overhang, labels on two sides.
  • Ferry booking and GVMS submission for the Channel crossing.
  • Buffer warehouses in Kielce, Legnica and Milton Keynes for consolidation, repacking and holding.
  • Plan B on a rejected delivery: holding in our UK warehouse, fixing pallets or labels and re-booking.

How we do it

We start from the Seller Central data: the shipment ID, carton list, weights and pallet dimensions, and the booked delivery window. From this we assign the fleet (our own tractor units) and plan the route so the truck is at the dock in the assigned slot, because FBA centres account for arrival time to the hour.

In parallel we run customs: export on the EU side and import in the UK, with tariff classification and a full set of documents. We verify labels and pallet build before the goods move, so it does not turn out at the dock that an FNSKU is missing or a pallet exceeds the allowed height. Ferry booking and the GVMS submission close out the crossing.

If something goes wrong on the Amazon side (a shifted slot, a shipment correction), the goods go into our buffer warehouse in Milton Keynes instead of circling around the UK. From there we fix the paperwork and re-book.

Limits of the service (what it does NOT cover / what to know)

Acceptance requirements are set solely by Amazon in Seller Central and can change: the seller is responsible for correct shipment data, product category and FNSKU labels; we verify and carry them, but we do not open the account or manage the listings. We do not sell, we are not responsible for the seller UK VAT settlement, nor for the storage limits (IPI) imposed by Amazon. The stakes are high: with a wrong label, an over-height pallet or a missed slot, the FBA centre turns the truck away, the seller loses the delivery window, pays for the wait and a second run, and the stock generates no sales for weeks. That is why we check labels and pallets before departure, not at the warehouse gate.

See also

We run this service end to end: from the truck arriving, through the paperwork, to unloading at the consignee. You talk to one account manager. They own the whole route and hold the deadline, even when the plan changes.

How we run it

  1. 01

    We check the FBA requirements

    Labels, cartons and delivery windows to the Amazon warehouse rules in that country.

  2. 02

    We book the delivery slot

    Booking and notification to the FBA centre, so the truck isn't turned away at the gate.

  3. 03

    We deliver and confirm

    Delivery in the window and proof of dispatch, plus a UK return address for returns.

Frequently asked questions

What does delivery to Amazon warehouses in the UK cover?
It covers transport, post-Brexit clearance and compliance with Amazon warehouse requirements: labels, slot bookings and correct pallet marking. We prepare the delivery so it is accepted without delays, in the FBA or FBM model. We run the UK import clearance within the same order, without splitting it into separate processes.
How does FBA delivery differ from FBM?
In the FBA model the goods go to an Amazon warehouse, which then fulfils the shipment to the end customer, so compliance with the warehouse requirements and the slot booking matter. In FBM the seller ships the goods on their own. We handle both models, adapting the pallet preparation and marking to the chosen variant.
Do you prepare labels and the slot booking?
Yes. We prepare labels and marking in line with Amazon requirements and book the delivery window, so the pallets are accepted at the assigned time. Incorrect marking and a missing slot are the most common reasons for a rejected delivery, so we look after them together with the transport and the UK import clearance.
Do you do the UK import clearance yourselves?
Yes. We run the UK import clearance as part of the Amazon delivery, based on our own customs agencies in Poland and the United Kingdom. This way the transport, the border documents and the warehouse requirements come together in one process. You can read more about post-Brexit clearance in our knowledge base on transport to the UK.

Need transport or customs clearance?

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